Torres Family Solar & Roof Installation
Complete roof replacement and 8.5kW solar system installation in Albuquerque's North Valley. Insurance claim for hail damage covered the roof, solar panels went on top.
$2,400/yr
Annual savings
8.5 kW
System size
22
Panels
7.2 tons/yr
CO2 offset
“Epex handled our solar installation and roof replacement as one project. They found hail damage we didn't know about, got our insurance claim approved, and installed a beautiful new roof with solar panels on top. One team, one timeline, zero headaches.”
The Challenge: Hidden Hail Damage
When the Torres family reached out to Epex about going solar, they had no idea their roof was already compromised. During the initial consultation and roof assessment, our team discovered extensive hail damage across the north-facing slope — damage that was invisible from the ground but clearly visible during our drone inspection. Installing solar panels on a damaged roof would have been a costly mistake, potentially voiding warranties and creating leak risks within a few years.
The Solution: Insurance Claim, New Roof, and Solar
Epex helped the Torres family file an insurance claim for the hail damage, which covered the full cost of a new GAF Timberline HDZ roof. With the roof replacement already scheduled, we designed an 8.5 kW solar system optimized for the new roof's layout. The combination of a GAF Master Elite installation and NABCEP-certified solar design meant the Torres family got top-tier warranties on both systems — 50 years on the roof and 25 years on the solar panels.
One Team, One Timeline
Rather than coordinating separate roofing and solar contractors, Epex managed both trades as a single project. Our roofing crew completed the tear-off and new shingle installation in the first two weeks. After a brief cure period, our solar team mounted the racking and panels during weeks three and four. Permitting, utility coordination, and final inspections were handled concurrently — shaving weeks off what a two-contractor approach would have required. The Torres family had a single point of contact throughout the entire process.
The Result
The numbers speak for themselves. The Torres family's PNM electric bill dropped from $180 per month to just $18 — a 90% reduction. With solar installation and a brand-new roof working together, they are saving $2,400 annually while their home is protected by industry-leading warranties. The 22-panel system offsets 7.2 tons of CO2 each year, and the new roof will outlast the solar panels it supports.